Payment Terms

Unless otherwise agreed a non refundable deposit of 65% of the total is required on accepting any work orders.

The work order will clearly show all the items included and to be carried out by Web Interaction and approved by the client.

The balance of 35% will become due when the work is approved and completed to the reasonable satisfaction of the client and prior to going fully live.

Payments can be made either by Bank Transfer or via Pay Pal.

Web Interaction shall not be liable for any bank or payment charges made by the clients bank or financial institution.

Web interaction reserves the right to not commence the work approved by the client until the initial deposit has been received.

There is a minimum late payment charge of £30 and £75  should the web site be disconnected due to any late payments made to Web Interaction.

The customer agrees to pay for hosting and maintenance fees on a monthly or annual basis where applicable.

Domain Names: and other domains must be paid 12 months in advance plus administration charges, unless otherwise agreed.

Web Interaction is entitled to vary the charges but will contact the client of any variations as soon as is reasonably possible and at least two weeks in advance of the new charges.

Web Interaction is not  liable or responsible for any telecommunication charges which are the responsibility of the customer. The customer acknowledges that these services remain solely at all times the responsibility of the customer.

If the charges are not paid in accordance with the business invoice, Web Interaction or its legal representatives shall be entitled to ( as is permitted by law and without prejudice to any other rights ) charge interest on the outstanding amount (both before and after judgement) at the rate of 5% above the base rate as confirmed by the  Santander Bank plc, from and including the due date but excluding the date the outstanding amount is paid in full.

Neither Web Interaction or the customer shall be entitled to off set any credit against any amount owed to it by the other party.

The client shall approve the final work as informed by Web Interaction within  a 7 day review period.  If the customer will not approve subsequent work performed by Web Interaction or its intent to remedy any points reported by the customer as unsatisfactory, Web Interaction will consider  that the client is unreasonable in his repeated rejection of the work.

In this case Web Interaction  or its legal representatives may  take legal measures to recover both payment for the completed Work and reasonable expenses incurred in recovering payment.

All payments are non-refundable unless otherwise agreed.

Please read these payments  terms and and our full terms and conditions carefully.  Any purchase or use of our services implies that you have read and accepted our terms and conditions.